- On Tuesday, people began to accuse Colourpop of selling lipstick that has white fuzz, hair, and black dots on the exterior of the product.
- According to Twitter users, most of the affected lipstick was found in the brand’s two Disney collaborations: the Disney Designer collection and the Disney Villains collection.
- The claims come more than two weeks after Jaclyn Hill was accused of selling broken lipstick with similar issues.
- Some people are now wondering if Colourpop’s products are made in the same laboratory as Jaclyn Cosmetics.
- Visit INSIDER’s homepage for more stories.
Colourpop is the latest brand to be accused of selling contaminated lipstick.
On Tuesday, people on Twitter began to share photos of lipstick from the brand, which they say has white fuzz, hair, and black dots in the formula. According to those who shared images of the products online, most of the affected items came from the brand’s two Disney collaborations: the Disney Designer collection and the Disney Villains collection.
The claims are reminiscent of accusations recently aimed at Jaclyn Hill, who was accused more than two weeks ago of selling lipstick with white fuzz and black dots through her brand, Jaclyn Cosmetics.
On Twitter, people say they found white fuzz, hair, and black dots in Colourpop lipstick
While some say they noticed hair and fuzz on their lipstick, others say they noticed black dots on their products.
While most of the customer allegations appear to be targeting Colourpop’s two Disney collaborations, one Twitter user shared a photo of the brand’s Lippie Stix and said they found “a hair” in the lipstick.
Christine Mielke, a beauty blogger who runs the website Temptalia, previously reviewed the Colourpop Disney Villains collection and shared photos of each product from the line.
In her review of the shade “Hades,” the lipstick appears to have white fuzz and black dots.
Some people are now wondering if Colourpop’s products are made in the same laboratory as Jaclyn Cosmetics
Prior to the recent allegations, an Instagram account called DupeThat, which tracks similar makeup products from different brands, shared side-by-side swatches of lipstick from Colourpop and Jaclyn Cosmetics.
In the comments, some people described the similarities between the two brands as being “suspicious.”
“Kinda suspicious that they are basically exact matches,” one Instagram user wrote. “Kind of like Colourpop and Kylie Cosmetics. I wonder if it’s basically Colourpop lipsticks jacked up in price.”
In response, DupeThat said lipsticks from the two brands are made with “totally different formulas.”
“Totally different formulas — just a coincidence that I happened to find so many dupes between them,” DupeThat said. “Probably because Colourpop has such a large range of shades.”
People also noticed the similarities on Twitter.
In response to the speculation, Hill said this is a “very unfortunate situation” for “any brand” that “has to deal with this.”
Speaking to INSIDER, Colourpop customers described the findings as ‘gross’
LaTrisha Kiely, a Colourpop customer, said they had purchased the entire Disney Designer collection when it was released, but “hadn’t opened them” until recently. After realizing that the lipsticks appeared to be similar in color to those sold by Jaclyn Hill, she decided to open them.
“I decided to open [the lipsticks] and compare the colors and formula,” Kiely told INSIDER. “That’s when I saw the hair, white fibers, and holes, which were the initial issues people had with Jaclyn’s lipsticks.”
“To be honest, it kind of grosses me out,” she continued. “I can handle a few fibers, but hair is where I draw the line.”
Another Colourpop customer, who goes by MakeupBeanMUA on social media, was gifted Colourpop’s Disney Designer collection by Kiely. Once Kiely said she noticed fuzz on her products, MakeupBeanMUA decided to check hers. While she said she did find similar issues with her product, she also noted that Colourpop responded to her “pretty quickly.”
“I emailed them back this morning and am waiting on their resolution,” MakeupBeanMUA told INSIDER. “As a consumer, this won’t deter me from purchasing from them in the future. I enjoy Colourpop as a whole and I think they make great products.”
“The point of my tweet was that this can happen to any brand, despite how successful [it is],” she continued. “During this time of the toxic, cancel culture, I feel I should point out that this does happen.”
Accusations against Colourpop come more than two weeks after Jaclyn Hill was accused of selling broken lipstick
After people began to receive orders from Jaclyn Cosmetics in early June, some said their lipstick was damaged upon opening. Others said their products broke after a single use and appeared to be melted when they were delivered.
Shortly after, some people began to share photos of lipstick that they say was coated with small white fuzz and hair when it arrived. Others said they also experienced small black dots on their lipstick, which created a gritty texture when applied.
In response, Hill said on Twitter at the time that she hadn’t “seen one other person complain” about damaged lipstick, but urged her followers to alert her if they had received a product with any problem.
Also on Twitter, some people said they experienced severe irritation on their lips — including swelling, bumps, and cold sores — after using the lipsticks. A customer named Kristy Lynn previously told INSIDER that she noticed her arm and chin “breaking out” after wearing the shade “That Girl” for a few hours.
She also said her arm “broke out in a rash and became itchy and red” after swatching the products, and noticed that her bottom lip was “itchy, burning, and extremely swollen” after wearing it.